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SHAPEIT ONLINE STORE,

YOUR FAQs 

 

SECURITY 

Question - Is shopping online with your company safe and secure? 

Answer - we are SSL secure which provides worldwide internet encryption, ensuring all data exchange between web server and bowser is always encrypted. So you can also shop in confidence. 

 

Question - Do you offer discount on bulk orders

Answer - At this time, no we do not however subject to demand, it maybe something we look at in the future. 

 

DISCOUNTS/SALES

Question - Do you offer discounts?

Answer - Yes we will occasionally have sales as well as flash sales. All our communication regarding our sales season will be done via Facebook and Instagram as well as our website itself. Occasionally we will offer discounts/promotional codes as part of our marketing campaigns. 

 

AMBASSADOR ROLES

Questions - Do you have ambassador roles?

Answer - Indeed we do, however we do not accept request for our ambassador programs. We're constantly searching social media and will contact individuals on a case by case basis, providing we feel you correspond to our brands and will promote it in a good light. 

 

PAYMENT METHODS 

Question - What payment methods do you accept. 

Answer - You can find all the payment methods we accept at the bottom of our store pages. This information can also be found on our checkout page. 

 

SHIPPING 

Question - How long does it take to ship my order 

Answer - on average it takes 3 business days from the date of your order, before your order is shipped. In some circumstances it could take 3-7 business days. 

Question - How long does shipping take?

Answer - You can find all our estimated shipping times here

Question - What shipping currier do you use?

Answer - Our apparels are shipped with FedEx, DHL, dpd, USPS, latvijas Pasts. 

Question - If I make multiple orders will I receive all my orders at the same time. 

Answer - This depends on numerous factors. In some cases yes, however some orders take longer to process than others. Remember each individual apparel takes on average 3 days to ship, however some can take longer to process. It also depends on where your order is being shipped from. For example if you're ordering from the US, and our stock for one of your orders is based in Europe, then it will take longer for you to receive this order as opposed to orders that are stocked in the US and so forth. 

 

QUALITY OF PRODUCTS 

Question - Do you sell quality products?

Answer - All our products are of high quality to ensure the best possible customer satisfaction possible. You can find all the information regarding our products on the product page. You can access this page by clicking on the picture of each product. 

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